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    • Satisfaction is a function of users of logistics services in e-commerce 

      Vasić, Nebojša; Kilibarda, Milorad; Andrejić, Milan; Jović, Srđan (Technology Analysis & Strategic Management, 2020-12)
      Customer satisfaction in e-commerce directly depends on diverse dimensions of logistics services. In the market, there is a constant dilemma which logistics service dimensions affect customer satisfaction in e-commerce. ...